Comments for My Customer Service Experiences http://gutt.co.uk Customer Service and why, on the whole... it's poor Wed, 12 May 2010 16:42:44 +0000 hourly 1 http://wordpress.org/?v=3.3.2 Comment on Don’t Pay or Respond to Parking Fines or Tickets by Chris http://gutt.co.uk/2010/05/06/don%e2%80%99t-pay-or-respond-to-parking-fines-or-tickets/comment-page-1/#comment-224 Chris Wed, 12 May 2010 16:42:44 +0000 http://gutt.co.uk/?p=161#comment-224 Hi Dan I would suggest that the Ltd on the end makes them a company so I wouldn't worry. Chris Hi Dan

I would suggest that the Ltd on the end makes them a company so I wouldn’t worry.

Chris

]]> Comment on Don’t Pay or Respond to Parking Fines or Tickets by Dan Palmer http://gutt.co.uk/2010/05/06/don%e2%80%99t-pay-or-respond-to-parking-fines-or-tickets/comment-page-1/#comment-223 Dan Palmer Wed, 12 May 2010 16:25:23 +0000 http://gutt.co.uk/?p=161#comment-223 ive just received a parking from UKCPS Ltd. are these related to the police in any way? thanks ive just received a parking from UKCPS Ltd. are these related to the police in any way? thanks

]]> Comment on Don’t Pay or Respond to Parking Fines or Tickets by Dez http://gutt.co.uk/2010/05/06/don%e2%80%99t-pay-or-respond-to-parking-fines-or-tickets/comment-page-1/#comment-222 Dez Sun, 09 May 2010 08:32:38 +0000 http://gutt.co.uk/?p=161#comment-222 I can proove that councils and police are both private companies, so there is no need to pay any tickets. tpuc(dot)org I can proove that councils and police are both private companies, so there is no need to pay any tickets. tpuc(dot)org

]]> Comment on Thomson | First Choice | Europcar – A Bad Experience by Julie B http://gutt.co.uk/2010/03/04/holiday-car-rental-from-thompson-europcar-a-bad-experience/comment-page-1/#comment-221 Julie B Wed, 05 May 2010 02:28:54 +0000 http://gutt.co.uk/?p=134#comment-221 We also had a negative experience with Europcar in Europe over Dec/Jan 2010. Everything went well until we returned to Australia. After our return, we received notification from Europcar that 180 Euros would be deducted from our Mastercard for GPS hire and for a drop off fee. I tried for 2 months to contact Europcar Customer Service in Germany to say we never hired a GPS and disputed the drop off fee. They eventually admitted to an error with GPS but would not refund the other. I asked for an explanation as to how the extra charges could have occurred considering we had an 8week hire yet their charge was for 3 day hire of a GPS,and they replied that 'no further correspondence would be forth coming"! How convenient to add extra charges after the customer flies home and cannot query the charges easily. Sounds like a rort to me. Do yourself a favour, NEVER use Europcar...anywhere! We also had a negative experience with Europcar in Europe over Dec/Jan 2010. Everything went well until we returned to Australia. After our return, we received notification from Europcar that 180 Euros would be deducted from our Mastercard for GPS hire and for a drop off fee. I tried for 2 months to contact Europcar Customer Service in Germany to say we never hired a GPS and disputed the drop off fee. They eventually admitted to an error with GPS but would not refund the other. I asked for an explanation as to how the extra charges could have occurred considering we had an 8week hire yet their charge was for 3 day hire of a GPS,and they replied that ‘no further correspondence would be forth coming”!
How convenient to add extra charges after the customer flies home and cannot query the charges easily. Sounds like a rort to me.
Do yourself a favour, NEVER use Europcar…anywhere!

]]> Comment on The Worlds Best Burger – Oh yes! by Mr Bean http://gutt.co.uk/2009/10/08/worlds-burger/comment-page-1/#comment-24 Mr Bean Fri, 23 Oct 2009 23:40:07 +0000 http://gutt.co.uk/?p=33#comment-24 You have it all wrong.I am sure those burgers are quite good. But the Best Cheese Burgers in all the World are found a Kutchie's Key West- Kutcharitaville Cafe in Asheville NC. Captain Tony in Key West told me about them several years ago. Captain Tony was right-on, he hit the nail on the head. Those Kutchie's Goody Goody Cheese Burgers are the Best of the Best. Mr Bean You have it all wrong.I am sure those burgers
are quite good. But the Best Cheese Burgers in
all the World are found a Kutchie’s Key West-
Kutcharitaville Cafe in Asheville NC.
Captain Tony in Key West told me about them
several years ago. Captain Tony was right-on,
he hit the nail on the head. Those Kutchie’s
Goody Goody Cheese Burgers are the Best of the Best.

Mr Bean

]]> Comment on NHS Treatment Facilities and their Culture of Survival by Dan Waldron http://gutt.co.uk/2009/10/17/nhs-treatment-facilities-and-their-culture-of-survival/comment-page-1/#comment-6 Dan Waldron Sat, 17 Oct 2009 12:16:27 +0000 http://gutt.co.uk/?p=48#comment-6 I just stopped by your blog and thought I would say hello. I like your site design. Looking forward to reading more down the road. I just stopped by your blog and thought I would say hello. I like your site design. Looking forward to reading more down the road.

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