Customer Service and why, on the whole… it’s poor
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I am amazed at how many companies ‘Pimp their Business’ on the side of their cars and trucks, usually with loud, eye catching logo’s and graphics…
Yet all was well when we landed, the sun was blazing, the kids were tired and I had pre-booked, through Thompson, a large 7 seat family car with a big boot to be waiting for us at the airport for the five of us and our heap of luggage. – At least that is what I assumed.
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