My Customer Service Experiences

So on Monday morning I rang up Enterprise to confirm the swop and spoke to an officious young lady named Lucy who informed me very bluntly indeed that she had no knowledge of my swop, they didn’t have a car for me and that there was nothing that she could do…

I now realise the massive difference this bed has made to my lifestyle. My posture is great; I’m not grumpy in the mornings anymore and after a good night’s sleep my job has become a lot more enjoyable. My only regret is that I didn’t buy this bed year’s ago, it is by far the best investment to my well being that I have made in a very long time.

The operative word here is attempt’. I was instantly involved in a telephone answer system that assumed that I would know my telephone banking pin number and when I didn’t have it to hand, as I only wanted to speak to my branch, I was put into a cycle of sales statements about Barclays products and crappy lift music

Whilst I was sifting through the emails I received a telephone call from one of the printers.

He said that his name was Andy and he was calling from Fabio Print (one of the local printers, his price came in at £187 including VAT and delivery) He was really helpful on the phone, especially about the design and he also told me that for an extra £19 I could get 2,500 leaflets as that was their ideal print run price. I was sold, so I went ahead and placed the order.